Potbelly - Houston, Texas

Adresse: 1000 Main St Ste T-70, Houston, TX 77002.
Téléphone: 136520815.
Site web: potbelly.com.
Spécialités: -.
Autres données d'intérêt: Livraison sans contact, Livraison, Vente à emporter, Repas sur place, Concerts, Déjeuner, Dîner, Dîner en solo, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Places assises accessibles en fauteuil roulant, Toilettes accessibles en fauteuil roulant, Convient aux végétariens, Cuisine simple et traditionnelle, Restauration sur le pouce, Déjeuner, Dîner, Traiteur, Desserts, Places assises, Toilettes, Branché, Décontracté, Adapté aux familles, Groupes, Réservations acceptées, Cartes de crédit, Cartes de paiement, Paiements mobiles NFC, Cartes de crédit, Chaises hautes, Convient aux enfants, Parking gratuit, Parking gratuit dans la rue.
Avis : Cette entreprise a 138 avis sur Google My Business.
Avis moyen: 4.1/5.

Emplacement de Potbelly

Potbelly est un restaurant américain bien connu pour ses sandwiches chauds et ses soupes maison. Situé à 1000 Main St Ste T-70, Houston, TX 77002, cet établissement est facilement accessible en fauteuil roulant et dispose d'un parking gratuit à proximité.

Leurs spécialités incluent une variété de sandwiches délicieux, de salades fraîches et de soupes maison. Vous pouvez également y trouver des options pour les végétariens. Leur cuisine simple et traditionnelle est parfaite pour une pause déjeuner ou un dîner décontracté. En plus de leur service sur place, Potbelly propose également la livraison, la vente à emporter, et même les concerts en direct pour une expérience unique.

Les avis sur Google My Business pour Potbelly sont très positifs, avec un avis moyen de 4.1/5 sur la base de 138 avis. Les clients apprécient particulièrement la nourriture délicieuse, le service amical et l'ambiance accueillante.

Potbelly dispose de commodités telles que des places assises accessibles en fauteuil roulant, des toilettes accessibles en fauteuil roulant, des chaises hautes pour les enfants, des paiements mobiles NFC et des réservations acceptées. Ils conviennent également aux familles, groupes, et sont adaptés aux enfants.

En plus de leur menu standard, Potbelly propose également des options de traiteur pour des événements spéciaux et des desserts pour une touche sucrée. Leur restaurant est branché et décontracté, ce qui en fait un endroit idéal pour se détendre et profiter d'un repas délicieux.

Avis de Potbelly

Potbelly - Houston, Texas
Tine Cross
5/5

food is good, but they really need to hire more people. Waited 30 minutes for online order 🙁

Amended review. Customer service rep went above and beyond to make the bad experience right. Great seeing a company who cares about customer service like this.

Potbelly - Houston, Texas
Mr Charlie
4/5

The food is good, but

They are always short staffed. Don’t order online! It will be faster for you to just wait in line. They appear to prioritize people waiting in line over on-line orders.

Potbelly - Houston, Texas
Armando Guerra
1/5

Made my online order with 45 minutes between my desired pick up time. Arrived and the sandwich was not ready. Waited and waited and 20 minutes later if was finally ready. I asked about 10 min in and was told it was now being made...
Ok, not the end of the world, no apology for waiting 20 min. Then I finally get back to my office and the sandwich was made incorrectly. Disappointed in the service from this location.

Potbelly - Houston, Texas
Eddie
1/5

Skimpiest, smallest, saddest sandwich we've ever had.... No flavor, not enough meat. I got the turkey club, and she got a wreck... Both of us were disappointed, first time at Potbelly's, i don't like that you can't see the other side, you can't see the meats, the toppings, or the condition of what's being put in your sandwich. Potbelly's is pretty much a subways, same meats and cold cuts... I expected better quality... Last time we come.

Potbelly - Houston, Texas
Melannie Millan
1/5

Ordered a 16 dollar sandwich with zero toppings. Ordered on Uber eats so this is real disappointing!

Potbelly - Houston, Texas
Jennifer Nix
1/5

I pre-ordered my sandwich, and specifically asked for no bacon. Instead of taking off the bacon, they took off the cheese that was supposed to come with the sandwich. In addition, the inside of the sandwich was extremely cold. I don't think they ran it through the toaster at all. Extremely poor service.

Potbelly - Houston, Texas
Barbara Lettries
1/5

This place has always had the best soup. I went in today for soup and decided to have a sandwich also. The first interaction I received was awesome. The guy was very attentive and offered a variety of deals to choose from. Once it left him my experience went down hill. The young lady handling the condiments was not polite and actually a bit rude. I said several times that I wanted an avocado from the start of my sandwich. Once I got in my office I began to eat my sandwich and noticed that the avocado wasn't on the sandwich. I called in to let them know that it was left off and also the ticket information on my receipt was incorrect. I gave my information to receive a call back once the manager was available. When the manager called I explained to her that I didn't receive my avocado but was charged for it. Seeing that you had totally screwed up my receipt you insisted on telling me that you were there when my sandwich was made and there was avocado on it. I opened my sandwich and I KNOW there wasn't any. Instead of being combative regarding the issue an apology would have been appropriate. If it wasn't for the first person I encountered I would have given a 1/2 star based on the leader of this establishment!!!

Potbelly - Houston, Texas
D
2/5

I like their sandwiches. I try to come here as much as I can, but I HATE the service. It is starting to get more and more irritating. I changed it up and order online for pick up. That doesn't work I still end up waiting 30 mins for my order and see them struggle checking out people and getting online orders through with one person at the register. I feel for her cause you can see the stress in her face. These past couple of times I have been receiving my order wrong. They don't seem to follow what I customize through the online order. It seems more and more rushed. I feel like if I want to come here again I am going to have to order my food an hour ahead.

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