Brandy Melville - Lincoln Road - Miami Beach, Florida

rebecca waters

Review for Brandy Melville

I had a disappointing experience at Brandy Melville today. The cashier was incredibly rude and unhelpful, making my visit unpleasant for no apparent reason. She was pale with long blonde hair, and her attitude was uncalled for. Instead of enjoying my shopping experience, I felt unwelcome and dismissed. Customer service is crucial in retail, and unfortunately, this visit left a bad taste in my mouth. I hope management addresses this issue so future customers don’t have to endure the same experience.

Isabella Wright

The staff was very rude. Not only did the girl working in the back ask me to put all the clothes away (including items that were in the dressing room before me because she was not doing her job), the same WORKER CUT ME IN LINE when I went to pay and only paid for one item AND STOLE THE REST. When someone spoke out and asked why she cut a customer, the girl who did so and the cashier got very defensive. The cashier said they were not obligated to respond to us and she aggresively checked me out, tossing my clothes like trash. I get that this may be part of the "brandy image," but if thats the case then the girls working should work on being more passive aggressive and less straight up aggresive; And they should defintely value the items they are trying to sell. I am a major Brandy purchaser, but after this incident my friends and I agreed we are all boycotting.
The girl who stole from the store was a black girl wearing a oversized red hoodie and the cashier was a white haired girl wearing a gray set. The incident happened around 7:00pm on Sunday Oct. 6th.

Ruby Rubia

Schöner standard Brandy Melville mit einer ordentlichen Auswahl. Qualität wie immer gut. Beachten nur eine Größe verfügbar. Je nachdem wie es ausfällt entspricht das XXS bis M, manche Teile sind aber so geschnitten, dass sie auch einer L oder XL passen würden. Zudem gibt es auch Accessoires

Kiyumi's Boutique

My daughter was so excited when we discovered a Brandy Melville in Miami. We had visited the one in Montreal last fall and have been meaning to visit another store since. Great selection and the cashier was very polite and helpful, she helped my daughter with her outfit for her school event as well. My daughter can't stop begging me to visit again. Very different experience from seeing the clothing online than being in person. Very happy, thank you Brandy Melville!

laura davila

There’s no need to schedule 15 girls for one shift even on a saturday, the store is messy and small enough as it is and the workers crowd up all the extra space. Coming to this store is so stressful lol

alexa

brandy melville has cute clothes dont even denyyyy. the employees are actually nice but like they scare me too

Claudia Nowakowski

Wonderful staff! Willing to search the whole store for an item I wanted while I stayed in the fitting room!

Karla Reynoso

The girl who works in the back with blonde hair just has bad energy and she’s just judgemental. The girl with really dark hair at the cashier is probably the nicest one. Seriously the workers at this store make me not wanna buy clothes from here. They don’t even smile at you. BARELY help you. Never ask you if you’re doing alright shopping. Seriously fire most of these girls. The girl who works the back with blonde hair, btw, instead of having a RBF all the time maybe smile and ask girls if they need your help instead of just mentioning the fact that you can’t try on the boxers. Seriously how do you not care about the impression you leave on a lot of girls who shop here.